These Terms of Service (“Terms”) govern the use of the mandera website, web application, and all related services (collectively, the “Service”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
These Terms apply to all users of the mandera Service, including individuals and legal entities.
The Service is operated by:
Fabian Aldinger
Email: hello@mandera.io
Phone: +49 177 1592338
These Terms form a legally binding agreement between you and mandera. Supplementary documents, in particular the Privacy Policy, form an integral part of this agreement.
Mandatory consumer protection laws remain unaffected.
mandera is a software-as-a-service (SaaS) platform that provides privacy-first website analytics, AI-supported insights, and strategy recommendations.
The Service may include, among other features:
The Service is provided for informational and decision-support purposes only. mandera does not guarantee specific results, outcomes, or business success. AI-generated insights, strategies, and content do not constitute professional, legal, or business advice and should be reviewed by users before implementation.
Use of the Service requires the creation of a user account.
You agree to provide accurate, complete, and up-to-date information during registration and to keep your account information current. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
Users may create and manage organizations, properties, and user roles within the Service. You are responsible for ensuring that all users under your account comply with these Terms.
You must notify mandera without undue delay if you become aware of any unauthorized access to your account.
You may use the Service only in accordance with applicable laws and these Terms.
In particular, you must not:
mandera reserves the right to restrict, suspend, or terminate access to the Service if these Terms are violated.
Certain features of the Service may be subject to a fee. Available plans, pricing, and billing intervals are displayed on the mandera website or within the Service.
Fees are due in advance for the selected billing period unless otherwise stated. Failure to pay applicable fees may result in restricted access or suspension of the Service.
mandera may adjust pricing or subscription plans from time to time. Users will be informed of material changes in advance. If you do not agree to such changes, you may terminate your subscription before the new pricing takes effect.
Unless required by mandatory law, no refunds are provided for unused portions of a billing period.
mandera strives to provide a reliable and available Service but does not guarantee uninterrupted or error-free operation.
Temporary service interruptions may occur due to maintenance, updates, or technical issues. mandera reserves the right to modify, update, or discontinue parts of the Service, provided that such changes are reasonable and take users’ legitimate interests into account.
Material changes to the Service will be communicated where appropriate.
All rights, title, and interest in and to the Service, including the software, design, trademarks, and documentation, remain with mandera or its licensors.
Users retain all rights to their own content and data submitted to or generated within the Service.
mandera grants users a limited, non-exclusive, non-transferable right to use the Service for its intended purpose during the term of the agreement. No ownership rights are transferred under these Terms.
The Service is provided “as is” and “as available”.
mandera does not warrant that the Service will meet specific requirements or produce specific results. To the extent permitted by law, mandera excludes liability for damages arising from the use of the Service, except in cases of intent or gross negligence.
In cases of slight negligence, mandera shall be liable only for the breach of essential contractual obligations and limited to foreseeable damages. Any liability for loss of profit or indirect damages is excluded, except where mandatory law provides otherwise.
Mandatory consumer protection rights remain unaffected.
The agreement is concluded for an indefinite period unless otherwise specified.
Users may terminate their subscription at any time with effect at the end of the current billing period. mandera may terminate the agreement for cause, in particular in the event of a material breach of these Terms.
Upon termination, access to the Service will end at the conclusion of the paid period. The handling and deletion of data after termination are governed by the Privacy Policy.
These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law provisions.
If individual provisions of these Terms are or become invalid, the validity of the remaining provisions shall remain unaffected.
For questions regarding these Terms, please contact: billing@mandera.io
Last updated: January 28, 2026
